Customer Support


Customer Support

Veris Technologies Customer Support is open Monday-Friday from 8:00 am to 5:00 pm Central Time.

Phone: 785.825.1978

Fax: 785.825.6983

Upgrade Information
Veris EC Instrument Compact Flash Upgrade Information: 1997-2005 models	34.2 KB

Manuals
2000XA Operating Instructions_floppydrive_1.76G	237 KB
2000XA Operating Instructions_CFdrive_1.77D	890 KB
2000XA Parts Manual	450 KB
3100 Operating Instructions_floppydrive_1.76G	1.21 MB
3100 Operating Instructions_CFdrive_1.77D	890 KB
3100 Parts Manual	537 KB
Mobile Sensor Platform (MSP) Operating Instructions_floppydrive_1.02e	3.72 MB
Mobile Sensor Platform (MSP) Operating Instructions_CFdrive_1.10m	3.33 MB
Mobile Sensor Platform (MSP) Parts Manual	1.40 MB
MSP Start-up Card	625 KB
Profiler 3000 Manual	98.2 KB
Precision Rate Controller Operations Manual	1.25 MB
Precision Rate Controller Troubleshooting Overview	82.6 KB
Precision Rate Controller Troubleshooting Tree	40.2 KB

Software
NOTE: DO NOT LOAD VERSIONS 1.76 OR EARLIER ON INSTRUMENT EQUIPPED WITH COMPACT FLASH CARD. DOING SO WILL CORRUPT INTERNAL FIRMWARE AND REQUIRE FACTORY SERVICE.	ZIP	Self - Extracting	EXE or XLA
Compact flash instrument firmware: Please contact Veris customer support for compact flash firmware updates.
Floppy disk Instrument firmware:
Model 2000XA/3100 EC
Version 1.76 G	63.2 KB	91 KB
Version 1.76 G (non-differential)	63.2 KB	91 KB
Mobile Sensor Platform
MSP 1.02 D	70.4 KB	98.5 KB
Misc
Rescue Disk	7.46 KB	35.5 KB
Time Set	8.02 KB	36 KB
Post-processing PC routines:
Profiler X-section routine (Surfer)	382 KB	444 KB
Profiler Line Graph (Excel)	64.1 KB	92 KB
Profiler Extraction (Excel)	10.9 KB		27.5 KB
EC-Yield Analyzer (Excel)	253 KB	281 KB
Lime Calc (Excel)	205 KB	547 KB
pH detrend (DOS)	22.8 KB		37.2 KB
pH extract (DOS)	23.7 KB		38.2 KB